Counseling services provided In-person and Online

Diana is an out-of-network provider for all insurance companies.

• Upon request, a superbill (itemized copy of services) can be provided for any out-of-network reimbursement. Check with insurance to see if this benefit is offered first. 

Considerations when Foregoing Insurance Companies

• Choosing a therapist that’s right for you – Participating insurance panel therapists apply to participate on that insurance panel, and are accepted per the insurance company’s availability to add new providers to their panel. Insurance companies typically include therapists based on location, price, or therapeutic approach. This may mean that access to customized, quality mental health care is limited and you may find your therapist is not a good fit for you.
• Control over your therapy – Many insurance companies set limits on the type of treatment, appointment frequency, or amount of sessions you may have. Insurance companies may demand a review of your mental health records, which means they can review and/or question the treatment you are receiving and/or whether or not they will decide to continue or discontinue coverage for your sessions. Insurance companies may also require that you take medication before they will approve counseling sessions for you.
• Confidentiality – Insurance companies require, at minimum, client name, dates of service, and mental health diagnosis in order to pay (or reimburse you) for your therapy sessions. While your counseling is confidential, you must sign a form that allows the counselor to communicate this confidential information to your insurance company. In the event that your insurance company requires pre-authorization for treatment and/or reviews your file, additional information, such as therapy session notes, must be provided to the insurance company. It is important to note that this information becomes part of your record and could be used by insurance companies to determine future insurance rates or eligibility, eligibility in the armed forces, driving record, etc. This is particularly important when considering counseling for your child(ren).